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What is IBM Maximo?

IBM Maximo Application Suite is an enterprise asset lifecycle management platform for asset-intensive organizations, combining maintenance execution, mobile field work, inspections, asset performance management, reliability-centered maintenance, facilities capabilities, and AI-assisted operational decision-making.

1. Enterprise asset management: Maximo Manage supports asset records and history, work orders, preventive and corrective maintenance, job plans, scheduling, inventory and spare parts, inspections, failure tracking, and maintenance workflows. Maximo Mobile extends work orders, inspections, inventory, meter readings, barcode scanning, and asset information to technicians in the field, including offline operation.
2. Asset performance and reliability: Maximo Asset Performance Management combines asset-health monitoring, condition data, predictive analytics, reliability engineering, and maintenance history to support condition-based, predictive, reliability-centered, and prescriptive maintenance. Capabilities such as Health, Monitor, Predict, Reliability Strategies, and the newer Condition Insight help identify deterioration, analyze failure risk, and recommend maintenance actions.
3. AI-assisted operations: Maximo 9.2 embeds AI directly into reliability, maintenance, field-service, safety, and planning workflows. Condition Insight analyzes work orders, inspections, meter readings, and reliability strategies to recommend actions; Maximo Assistant on Mobile lets technicians query asset information and history using natural language; conversational scheduling supports plain-language what-if analysis; and an MCP Server allows external AI agents to connect with Maximo Manage APIs.
4. Deployment and commercial model: Maximo is available as IBM-managed SaaS or client-managed software, including on-premises and supported hyperscaler deployments. Licensing uses AppPoints, with different consumption models for SaaS and client-managed environments. IBM’s current Essentials Maintenance SaaS offering starts at under US$40,000 per year and includes Maximo Manage, Health, Reliability Strategies, Mobile, and Scheduler within defined capacity limits.

IBM Maximo is most relevant to organizations managing large or operationally critical asset estates that need maintenance execution, mobile work, condition intelligence, reliability engineering, and increasingly AI-assisted asset decisions within one configurable enterprise platform.