Resolve.ai

AI agents for production incident response

SF8.1
Oncall Load Reductionon call automationAI incident response
Oncall Load Reductionon call automation

Best for

On-call teams automating incident response

Pricing

Custom

SoftFinders Score

8.1 / 10

Overview

What is Resolve.ai?

Resolve.ai is an AI incident response platform for engineering teams that want agents participating in on-call rotations, triaging alerts, querying tools, and capturing operational knowledge. It positions agents around production systems, incidents, cost optimization, and repetitive operations work while engineers remain available to guide actions. Its strength is reducing manual investigation load across complex operational environments during production incident review and on-call coordination work.

It fits teams with frequent alerts, many operational tools, and tribal knowledge that slows incident response. Buyers should verify integrations, security boundaries, runbook controls, escalation design, and pricing before delegating production tasks. Resolve.ai is more agentic than traditional observability tools, so compare it with Lightrun, Logz.io, and Dynatrace when teams need guided investigation, strict approvals, and safe operational automation under clear production governance controls.

KEY FEATURES

What you get out of the box

Oncall Agents

Participates in rotations and alert investigations evidence

Incident Triage

Queries tools and summarizes operational evidence signals

Runbook Knowledge

Captures tribal knowledge for repeated tasks signals

Cost Optimization

Helps investigate and improve infrastructure spend signals

Tool Operation

Works across existing engineering operations systems signals

Human Control

Keeps engineers directing consequential production actions signals

USE CASES

Where teams put it to work

Oncall Load Reduction
Incident Investigation Support
Operational Knowledge Capture
Cost Incident Review
Production Task Automation
SRE Team Scaling

Editorial Take

What we like, and what to verify

What we like
  • Agentic incident focus is clearly differentiated
  • Works around existing operational toolchains signals
  • Can reduce war-room investigation load evidence
What to verify
  • Production delegation needs strict controls signals
  • Pricing requires direct vendor scoping planning
  • Trust depends on integration and governance

FAQ

Quick answers

DECISION TIME

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