AI Meeting Assistant Software
Fireflies.ai
SF 8.4AI meeting assistant with searchable knowledge
Free · PaidPro from $10/moFree plan available; paid plans start at $10 per user per month annual
AI Meeting Assistant Software
Fathom
SF 8.6AI meeting assistant with unlimited free tier
Free · PaidPro from $15/moFree plan available; paid plans start at $15 per user per month
Quick decision guide
Choose based on your workflow
Fireflies.ai may fit better if...
- AI Transcription
- Searchable Knowledge
- Broad Integrations
Fathom may fit better if...
- Unlimited Free Tier
- CRM Sync
- Meeting Recording
Overview
How each tool is described
Fireflies.ai
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that captures, transcribes, summarizes, searches, and analyzes conversations. It creates a searchable meeting workspace containing transcripts, recordings, summaries, action items, speaker data, and AI-generated insights that teams can reuse after meetings.
- Meeting capture: Fireflies can automatically join meetings as its notetaker on platforms including Zoom, Google Meet, Microsoft Teams, and Webex. It also supports bot-free capture through its Chrome extension, Windows/Mac desktop app, iOS and Android apps, connected dialers, and uploaded MP3, MP4, WAV, or M4A files. The desktop app can capture additional applications and calls running through the computer.
- AI-assisted meeting work: Meetings generate transcripts, summaries, notes, and action items. AskFred lets users question meeting content conversationally, while AI Skills can automatically extract structured information or produce outputs such as reports, follow-ups, CRM updates, sales coaching, interview feedback, and custom summaries from individual meetings or groups of meetings.
- Team workflows and analytics: Fireflies includes a Tasks Feed for managing action items and connects with more than 100 applications across CRM, project management, collaboration, storage, dialer, and conferencing categories. Higher tiers expand capabilities such as video recording, conversation intelligence, team analytics, storage, administrative controls, and enterprise governance.
- Plans and AI usage: Fireflies currently offers Free, Pro, Business, and Enterprise plans. Pro costs $10 per user/month annually or $18 monthly, Business costs $19 annually or $29 monthly, and Enterprise costs $39 per user/month with annual billing. Advanced functions such as AI Skills and some AskFred workflows use separately metered AI credits, with additional credits available as paid add-ons.
Fireflies is most relevant to individuals and teams that want conversations to remain searchable and actionable after meetings rather than functioning only as recordings. Its value depends on meeting volume, integration requirements, collaboration needs, and how consistently teams reuse transcripts, tasks, AI Skills, and conversation intelligence in their existing workflows.
Fathom
What is Fathom?
Fathom is an AI meeting assistant that captures conversations, creates summaries, identifies action items, and helps teams retain important information from meetings. It records and transcribes calls across platforms such as Zoom, Google Meet, and Microsoft Teams, allowing users to review discussions, search past conversations, and turn meeting content into follow-up tasks.
- Meeting intelligence: Fathom generates AI summaries, speaker-attributed transcripts, and key moments so teams can focus on conversations instead of manual note-taking.
- Conversation insights: users can ask questions across meeting history, find decisions, customer feedback, and important discussion points with linked transcript context.
- Workflow connections: Fathom connects meeting insights with tools such as CRMs, productivity platforms, and AI tools to reduce manual updates after calls.
- Team collaboration: organizations can share meeting knowledge across sales, customer success, product, and operations teams while keeping important decisions accessible.
Its value is strongest for teams that rely on frequent meetings and need a searchable record of conversations, decisions, and customer interactions without interrupting the flow of discussions.
Side-by-side
Key differences
Criteria
AI Meeting Assistant SoftwareFireflies.ai
AI Meeting Assistant SoftwareFathom
Best for
AI Meeting Assistant Software
AI Meeting Assistant Software
Score
8.4/10
8.6/10
Pricing
Free · PaidPro from $10/mo
Free · PaidPro from $15/mo
Category / audience
AI Productivity & Meeting Software › AI Meeting Assistant Software
- ai summaries
- crm integration
- productivity
AI Productivity & Meeting Software › AI Meeting Assistant Software
- ai summaries
- crm sync
- productivity
OVERLAP
Where Fireflies.ai and Fathom are similar
Both tools cover similar catalog signals. The deciding factor is usually workflow fit, implementation needs, and ecosystem fit.
2 capabilities2 workflows
Shared capabilities
Capability overlap
Shared workflows
Workflow overlap
Feature check
Side-by-side feature check
Feature
Fireflies.ai
Fathom
AI TranscriptionAI transcription across the meeting recording program
-
Searchable KnowledgeSearchable meeting knowledge across captured transcripts today
-
Broad IntegrationsBroad integrations across major workspace and CRM
-
Free TierFree starting plan across new individual users
-
Unlimited Free TierUnlimited free tier across the meeting program
-
CRM SyncSync meeting notes across major CRM platforms
-
10 capabilities compared.8 differentiating rows are shown first.
Use cases
Who they're built for
Fireflies.ai
- Run AI meeting transcription programRun AI transcription across the meeting recording program
- Search across past meeting librarySearch across past meeting libraries across captured transcripts
- Sync meetings into broad integrationsSync meetings across major workspace and CRM today
Fathom
- Use unlimited free meeting tierUse the unlimited free tier across the meeting program
- Sync meeting notes into CRMSync meeting notes across major CRM platforms today
- Start free with Fathom todayStart free with Fathom across new individual users
The trade-offs
Pros & cons of each tool
Trade-offs
Fireflies.ai
Pros
- Searchable meeting knowledge across captured transcripts today
- Broad integrations across major workspace and CRM today
- Free starting tier across new individual users today
Cons
- Bot joins calls visibly during meetings recordings today
- Pricing climbs as seats and AI features scale
Trade-offs
Fathom
Pros
- Strong unlimited free tier across the meeting program
- Strong AI summaries across captured meeting transcripts today
- Loved by founders and remote teams in practice
Cons
- Smaller user base relative to Otter category leader
- Best fit for individuals and small remote teams
Shared trade-offs
Catalog data lists these trade-offs for both tools.
Cons
- AI features are layered, not deeply AI native
Final verdict
Best fit depends on your workflow
Current catalog data shows meaningful overlap between Fireflies.ai and Fathom. Use the signals below to decide based on workflow, ecosystem, pricing, and implementation fit.
Shared catalog overlap
Fireflies.ai and Fathom share 4 catalog signals, so the decision should focus on fit rather than broad capability alone.
Differentiators available
Fireflies.ai has 4 visible decision signals and Fathom has 4.
Score signal
Fathom has the higher SoftFinders Score in the current catalog data.
Choose Fireflies.ai if…
- Run AI meeting transcription program
- Search across past meeting library
- Sync meetings into broad integrations
- AI Transcription
Choose Fathom if…
- Use unlimited free meeting tier
- Sync meeting notes into CRM
- Start free with Fathom today
- Unlimited Free Tier
TRY THEM YOURSELF
See which one fits your workflow
Both tools have their strengths, the best way to decide is to spend a few minutes inside each.