Fireflies.ai

Fireflies.ai is an AI meeting assistant that captures, transcribes, summarizes, searches, and analyzes conversations. It creates a searchable meeting workspace containing transcripts, recordings, summaries, action items, speaker data, and AI-generated insights that teams can reuse after meetings.

1. Meeting capture: Fireflies can automatically join meetings as its notetaker on platforms including Zoom, Google Meet, Microsoft Teams, and Webex. It also supports bot-free capture through its Chrome extension, Windows/Mac desktop app, iOS and Android apps, connected dialers, and uploaded MP3, MP4, WAV, or M4A files. The desktop app can capture additional applications and calls running through the computer.
2. AI-assisted meeting work: Meetings generate transcripts, summaries, notes, and action items. AskFred lets users question meeting content conversationally, while AI Skills can automatically extract structured information or produce outputs such as reports, follow-ups, CRM updates, sales coaching, interview feedback, and custom summaries from individual meetings or groups of meetings.
3. Team workflows and analytics: Fireflies includes a Tasks Feed for managing action items and connects with more than 100 applications across CRM, project management, collaboration, storage, dialer, and conferencing categories. Higher tiers expand capabilities such as video recording, conversation intelligence, team analytics, storage, administrative controls, and enterprise governance.
4. Plans and AI usage: Fireflies currently offers Free, Pro, Business, and Enterprise plans. Pro costs $10 per user/month annually or $18 monthly, Business costs $19 annually or $29 monthly, and Enterprise costs $39 per user/month with annual billing. Advanced functions such as AI Skills and some AskFred workflows use separately metered AI credits, with additional credits available as paid add-ons.

Fireflies is most relevant to individuals and teams that want conversations to remain searchable and actionable after meetings rather than functioning only as recordings. Its value depends on meeting volume, integration requirements, collaboration needs, and how consistently teams reuse transcripts, tasks, AI Skills, and conversation intelligence in their existing workflows.