Front

Front is an established customer communication platform with shared inboxes and AI features, used by support and operations teams at growth stage and mid market companies to manage shared email inboxes, ticket assignment, internal collaboration, and customer messaging across the customer communication program, with AI features layered across the established product line that the team has built around shared inboxes for many years across global customers and language communities today.

Front fits support, operations, and account management teams that want a shared inbox first customer communication platform with strong collaboration, rather than a heavy ticket centric helpdesk platform across the customer communication program at scale today across global customer markets. Public reviews note Front is loved by teams that work primarily in shared email inboxes. Pricing has published per seat paid plans across global customer support markets and segments today.