Luma Health

Patient engagement and access automation

SF8.3
Fill cancellations from active waitlistsscheduling
Fill cancellations from active waitlistsscheduling

Best for

Clinics and health systems improving patient access

Pricing

Custom

SoftFinders Score

8.3 / 10

Overview

What is Luma Health?

Luma Health is a patient engagement platform that automates reminders, scheduling, waitlists, and two-way messaging for clinics and health systems. The product is positioned around patient access, scheduling efficiency, and outbound communication, and workflow integration with the EHR drives the measurable outcomes that buyers can expect over time. Buyers should confirm EHR write-back depth, channel coverage, message governance, and patient population fit before rolling the platform out across active access programs and service lines.

Luma Health is positioned for clinics and health systems improving patient access, and the product leans into wide ehr integration plus waitlist filling. Buyers should weigh that roi depends on existing access workflows. Pricing is sales-led and scoped per buyer rather than posted publicly. Confirm scope, integration plan, and clinical review process before adoption.

KEY FEATURES

What you get out of the box

Online Scheduling

Offers patient-facing online scheduling tools

Waitlist Filling

Fills cancellations from active waitlists

Intake Forms

Digital intake forms before visits

EHR Integration

Connects with major EHR scheduling systems

Patient Recall

Recall campaigns for overdue care needs

Care Navigation

Helps patients find the right care channel

USE CASES

Where teams put it to work

Fill cancellations from active waitlists
Streamline patient intake before visits
Support two-way patient messaging
Improve patient access across channels
Run patient recall campaigns proactively
Bridge front desk and EHR scheduling

Editorial Take

What we like, and what to verify

What we like
  • Wide EHR integration plus waitlist filling
  • Multi-channel patient reminders and messaging
  • Active deployments across many practice sizes
What to verify
  • ROI depends on existing access workflow
  • Best value needs EHR write-back integration
  • Pricing requires sales-led scoping for now

FAQ

Quick answers

DECISION TIME

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