Klevu

Ecommerce search and discovery with AI relevance

SF8.2
ecommerce searchproduct discoveryAI relevance
ecommerce searchproduct discovery

Best for

Mid market ecommerce search with AI relevance

Pricing

From $259/mo

Free plan

Not available

SoftFinders Score

8.2 / 10

Overview

What is Klevu?

Klevu is an AI-powered ecommerce search and product-discovery technology that became part of Athos Commerce after combining with Searchspring in 2025. Klevu remains supported for existing customers, while Athos Commerce is now the broader commercial platform and migration path for search, merchandising, personalization, recommendations, and product discovery.


  1. Search experience: Klevu uses machine learning, natural-language processing, autocomplete, behavioral data, and catalog information to understand shopper queries and rank relevant products. The newer Athos AI Search extends this approach with hybrid semantic and keyword search plus behavioral signals that continuously refine results.
  2. Merchandising and personalization: Klevu supports manual product pinning, boosting rules, category merchandising, and scheduled campaigns while machine learning continues to influence the remaining rankings. Current Athos capabilities expand this with rules based on inventory, trends, segments, shopper history, and real-time intent, alongside AI-assisted merchandising recommendations.
  3. Commerce integrations: Klevu has prebuilt integrations for Shopify and Shopify Plus, Adobe Commerce/Magento, BigCommerce, commercetools, Salesforce Commerce Cloud, and Shopware. SDKs and APIs support headless and custom storefront implementations, while Klevu’s existing Discovery Suite can power search results, category pages, and product recommendations.
  4. Commercial considerations: new Athos Commerce customers receive quote-based pricing. Its Onsite Discovery plan includes Search, Merchandising, and Personalization, with AI Search, AI Merchandising, AI Product Recommendations, and AI Product Bundling available as add-ons. Single products and custom combinations can also be quoted, so buyers should distinguish current Athos packaging from legacy Klevu subscriptions.


Klevu is most relevant to ecommerce teams that want established AI search and merchandising technology without building product-discovery infrastructure internally, while buyers evaluating it today should also consider the ongoing transition to the unified Athos Commerce platform.


KEY FEATURES

What you get out of the box

AI Search Relevance

AI driven search relevance across ecommerce storefronts

Product Recommendations

AI driven product recommendations across ecommerce storefronts

Category Navigation

Power category navigation across ecommerce storefronts

AI Merchandising

Power merchandising across ecommerce storefronts at scale

AI Personalization

AI driven personalization across captured visitor signals

Commerce Integrations

Integrates with major commerce platforms across ecommerce

USE CASES

Where teams put it to work

Automated workflows
Team collaboration
API integrations

Editorial Take

What we like, and what to verify

What we like
  • AI driven search and discovery for ecommerce storefronts
  • Affordable mid market pricing relative to enterprise alternatives
  • Integrates with major commerce platforms across global ecommerce
What to verify
  • Search and discovery platform with AI relevance features layered
  • Less suited for enterprise teams wanting deep search platform
  • Output relevance varies by catalog size and quality today

FAQ

Quick answers

DECISION TIME

Ready to decide if Klevu is the right fit?

Start with the product site, or compare it against similar tools before choosing.

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