Facilities & Workplace Management
Facilio
SF 8.2Connected facilities operations and maintenance platform
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Facilities & Workplace Management
Planon
SF 8.1IWMS for global real estate teams
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Quick decision guide
Choose based on your workflow
Facilio may fit better if...
- CMMS Module
- IoT Integration
- Tenant Portal
Planon may fit better if...
- Real Estate
- Maintenance Module
- Space Management
Overview
How each tool is described
Facilio
What is Facilio?
Facilio is an AI-enabled Connected CMMS for multi-site facility operations. It brings maintenance, assets, service requests, vendors, inspections, inventory, compliance, and portfolio reporting into one environment while connecting operational data from building and enterprise systems.
- Maintenance role: teams can manage work orders, preventive maintenance, assets, inventory and spare parts, inspections, vendors, field service, and mobile maintenance across multiple sites. Portfolio dashboards provide consolidated maintenance, asset-uptime, and cost visibility while allowing teams to drill down to individual properties.
- Connected operations: Facilio connects with BMS/BAS, ERP, IoT sensors, CRM, and other systems through technologies including BACnet/IP, Modbus, OPC UA, Niagara, REST APIs, SQL, and file-based integrations. Its no-code workflow engine can automate approvals, SLA escalations, routing, and work-order actions, while Atom AI can query operational data, generate reports and dashboards, surface anomalies, and trigger actions within configured workflows.
- Implementation checks: buyers should assess asset hierarchies, legacy CMMS data, building-system connectivity, workflow design, user permissions, portfolio structure, migration requirements, and whether condition-based or predictive maintenance will depend on connected BMS and sensor data.
- Commercial considerations: Standard, Essential, and Enterprise are custom-quoted tiers. Facilio primarily licenses Connected CMMS by named Admin, Maintenance, and Portal users, although very small deployments may use building-based platform pricing. Software access carries an annual subscription, with a separate one-time implementation fee; some third-party integrations may also have setup and ongoing fees.
Facilio is particularly relevant to facilities and property teams that want multi-site maintenance execution, connected building data, configurable workflows, and AI-assisted operations on a shared platform.
Planon
What is Planon?
Planon is an enterprise Integrated Workplace Management System (IWMS) and smart-building platform for organizations managing large real estate and facilities portfolios. Its current IWMS brings together Real Estate Management, Space & Workplace Services Management, Asset & Maintenance Management, and Energy & Sustainability Management on the Planon Platform.
- Integrated real estate and facilities operations: Planon connects property and lease information, workplace and space management, employee services, maintenance operations, building data, and sustainability reporting. Its open, IoT-enabled architecture is designed to connect these processes with finance and HR systems as well as smart-building technologies used for HVAC, lighting, security, occupancy, and other building operations.
- Asset and maintenance management: the maintenance suite covers reactive work orders, scheduled preventive maintenance, predictive maintenance, asset lifecycle records, mobile field service, technician resource planning, inventory and procurement, vendors and warranties, budgets, health and safety, and maintenance projects. Asset records can track information such as location, age, value, reliability, repairs, performance, and replacement cost.
- Embedded AI: Planon now documents AI directly within IWMS workflows. Current examples include Planon Assistant creating facility requests from natural-language conversations, AI extraction and summarization of contract information, adaptive maintenance, intelligent work-order prioritization, and multilingual interaction. Planon also positions its AI framework for configurable use cases that work with the platform’s existing operational data rather than as a separate general-purpose AI product.
- Enterprise deployment: Planon can connect existing IoT projects, sensors, BMS technologies, ERP and HR applications, analytics tools, and partner applications through its platform and connector ecosystem. Its cloud service runs on AWS, while deployment typically involves selecting the relevant IWMS domains and establishing consistent building, asset, workplace, and enterprise-system data.
Planon is most relevant to large organizations that want real estate, workplace services, maintenance, sustainability, and smart-building intelligence operating from a shared enterprise platform rather than separate facilities point solutions.
Side-by-side
Key differences
Criteria
Facilities & Workplace ManagementFacilio
Facilities & Workplace ManagementPlanon
Best for
Facilities & Workplace Management
Facilities & Workplace Management
Score
8.2/10
8.1/10
Pricing
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Category / audience
AI Maintenance, CMMS & Asset Reliability Software › Facilities & Workplace Management
- facilio
- connected facilities
- cafm cmms
AI Maintenance, CMMS & Asset Reliability Software › Facilities & Workplace Management
- iwms
- facilities management
- planon
Feature check
Side-by-side feature check
Feature
Facilio
Planon
CMMS ModuleWork orders preventive maintenance and assets
-
IoT IntegrationConnects building systems and IoT sensors
-
Tenant PortalSelf service for tenants and occupants
-
Energy AnalyticsTracks energy consumption across portfolio buildings
-
Vendor ManagementCoordinates work with external service vendors
-
Mobile FieldMobile execution for field service teams
-
12 capabilities compared.12 differentiating rows are shown first.
Use cases
Who they're built for
Facilio
- Run portfolio of commercial buildingsManage maintenance and operations across commercial real estate
- Combine CMMS with IoT dataBring building IoT data into work management workflows
- Run sustainability programs across building portfoliosTrack energy and emissions across many portfolio buildings
Planon
- Run global real estate programsManage leases properties and operations across global portfolios
- Coordinate maintenance across many buildingsRun preventive and reactive maintenance across many buildings
- Manage space across global portfoliosPlan and analyze space across global property portfolios
The trade-offs
Pros & cons of each tool
Trade-offs
Facilio
Pros
- Combines CMMS with IoT building data nicely
- Modern platform for connected commercial facilities operations
- Strong sustainability tracking and tenant services modules
Cons
- Smaller vendor footprint than larger IWMS players
- Best for portfolios with many connected buildings
- Needs engineering work to wire IoT sources
Trade-offs
Planon
Pros
- Mature IWMS platform with global enterprise references
- Strong sustainability and ESG reporting module suite
- Wide partner network supporting enterprise deployments worldwide
Cons
- Heavier program than mid market facilities tools
- Pricing aimed at enterprise IWMS programs only
- Implementation typically led by certified delivery partners
Final verdict
Best fit depends on your workflow
Current catalog data shows meaningful overlap between Facilio and Planon. Use the signals below to decide based on workflow, ecosystem, pricing, and implementation fit.
Differentiators available
Facilio has 4 visible decision signals and Planon has 4.
Score signal
Facilio has the higher SoftFinders Score in the current catalog data.
Choose Facilio if…
- Run portfolio of commercial buildings
- Combine CMMS with IoT data
- Run sustainability programs across building portfolios
- CMMS Module
Choose Planon if…
- Run global real estate programs
- Coordinate maintenance across many buildings
- Manage space across global portfolios
- Real Estate
TRY THEM YOURSELF
See which one fits your workflow
Both tools have their strengths, the best way to decide is to spend a few minutes inside each.