Facilio

Facilio is an AI-enabled Connected CMMS for multi-site facility operations. It brings maintenance, assets, service requests, vendors, inspections, inventory, compliance, and portfolio reporting into one environment while connecting operational data from building and enterprise systems.

1. Maintenance role: teams can manage work orders, preventive maintenance, assets, inventory and spare parts, inspections, vendors, field service, and mobile maintenance across multiple sites. Portfolio dashboards provide consolidated maintenance, asset-uptime, and cost visibility while allowing teams to drill down to individual properties.
2. Connected operations: Facilio connects with BMS/BAS, ERP, IoT sensors, CRM, and other systems through technologies including BACnet/IP, Modbus, OPC UA, Niagara, REST APIs, SQL, and file-based integrations. Its no-code workflow engine can automate approvals, SLA escalations, routing, and work-order actions, while Atom AI can query operational data, generate reports and dashboards, surface anomalies, and trigger actions within configured workflows.
3. Implementation checks: buyers should assess asset hierarchies, legacy CMMS data, building-system connectivity, workflow design, user permissions, portfolio structure, migration requirements, and whether condition-based or predictive maintenance will depend on connected BMS and sensor data.
4. Commercial considerations: Standard, Essential, and Enterprise are custom-quoted tiers. Facilio primarily licenses Connected CMMS by named Admin, Maintenance, and Portal users, although very small deployments may use building-based platform pricing. Software access carries an annual subscription, with a separate one-time implementation fee; some third-party integrations may also have setup and ongoing fees.

Facilio is particularly relevant to facilities and property teams that want multi-site maintenance execution, connected building data, configurable workflows, and AI-assisted operations on a shared platform.