- Purpose-built for high-volume outbound dialing teams
- Caller reputation tools support better connection rates
- Automation helps streamline lead follow-up workflows
- Up to 97% machine detection accuracy
- Customizable dashboards included for every customer
- Open API supports custom integrations
- StateTracker automates state dialing limits
Convoso
AI outbound dialer for revenue teams
SF8.19
SF Score editorial score across features, ease, and value, based on public reviews and product research. Learn more →
Increase outbound sales contact ratespredictive dialeroutbound sales
Increase outbound sales contact ratespredictive dialer
Best for
Outbound teams optimizing contact rates
Pricing
Custom
Free plan
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SoftFinders Score
8.19 / 10
Overview
What is Convoso?
Convoso is AI call center software for outbound teams that need predictive dialing, lead management, caller ID reputation tools, automation, reporting, and conversational virtual agent options. It fits sales, lead generation, and high-volume outreach operations where connect rate, compliance, and dialing strategy directly affect revenue. Its main strength is purpose-built outbound performance rather than broad customer service coverage.
Buyers should check pricing, minimum seat requirements, TCPA workflows, list quality, CRM integrations, and whether the team has enough volume to justify a specialist dialer. Convoso is strongest for outbound centers optimizing contacts and conversions. It is less suitable for small service teams or buyers mainly needing omnichannel support. A pilot should verify list performance, reporting, supervisor adoption, and compliance guardrails before rollout.
KEY FEATURES
What you get out of the box
Predictive Dialer
Increase outbound conversations with automated dialing
Caller Reputation
Manage numbers and reduce spam labels
Workflow Automation
Automate lead actions and follow-up steps
AI Virtual Agents
Support automated conversations and qualification
Lead Management
Prioritize contacts and campaign performance
Compliance Controls
Support TCPA aware outreach workflows
Answering Machine Detection
Detects up to 97% of answering machines
Open API Integrations
Connects Convoso with CRMs and business systems
USE CASES
Where teams put it to work
Increase outbound sales contact rates
Run lead generation call center campaigns
Protect caller ID and dialing reputation
Automate follow-up after sales calls
Support compliance-aware outbound outreach
Optimize performance across outbound teams
Reduce spam labels across outbound numbers
Enforce state-specific dialing attempt limits
Automate redial and remarketing workflows
Connect dialer data with CRM systems
Editorial Take
What we like, and what to verify
- Custom pricing makes quick comparison more difficult
- Best value requires meaningful outbound call volume
- Not ideal for broad customer service operations
- Public pricing requires custom quote
- No free trial is available
- Carrier fees are billed separately
- Omnichannel is an optional add-on
- Plans are primarily annual
Screenshots
A look inside
Convoso homepage screenshotAlternatives
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USER REVIEWS
Convoso Reviews
Published user reviews are moderated and kept separate from the SoftFinders Score.
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