- AI native chatbot platform built on language models
- No code setup across the AI chatbot workflow
- Free starting tier across new SMB customer users
Best for
SMB and product teams building AI chatbots
Pricing
From $40/mo
Free plan
Available
SoftFinders Score
7.6 / 10
Overview
What is Chatbase?
Chatbase is an AI native chatbot and AI agent platform built on large language models, used by small business, growth stage teams, and product teams to build AI chatbots trained on website content, documents, and knowledge sources for support deflection and engagement, with AI agent capability built across the platform that the team has built around AI chatbots for several years across global SMB and growth stage customers today globally.
Chatbase fits small business, growth stage teams, and product teams that want an affordable AI native chatbot platform that trains on website content and knowledge sources, rather than a traditional rule based chatbot tool with limited AI capability across the chatbot program at scale today. Smaller user base relative to Zendesk and Intercom AI features. Pricing has free and published paid tiers aligned to message volume and AI features today.
KEY FEATURES
What you get out of the box
AI Chatbots
AI chatbots trained across website content sources
Knowledge Sources
Knowledge sources across AI chatbot training data
LLM Powered
Large language model across chatbot resolution workflow
No Code Setup
No code setup across AI chatbot workflow
Free Tier
Free starting plan across new SMB users
API Access
API access across AI chatbot platform today
USE CASES
Where teams put it to work
Editorial Take
What we like, and what to verify
- Smaller user base relative to Zendesk and Intercom
- Best fit for chatbot, not full helpdesk replacement
- Public reviews note depth varies across paid tiers
Screenshots
A look inside
Chatbase homepage screenshotAlternatives
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FAQ
