Chatbase

AI native chatbot platform on LLMs

SF7.6
Build AI chatbots website contentfree tierai chatbot
Build AI chatbots website contentfree tier

Best for

SMB and product teams building AI chatbots

Pricing

From $40/mo

Free plan

Available

SoftFinders Score

7.6 / 10

Overview

What is Chatbase?

Chatbase is an AI native chatbot and AI agent platform built on large language models, used by small business, growth stage teams, and product teams to build AI chatbots trained on website content, documents, and knowledge sources for support deflection and engagement, with AI agent capability built across the platform that the team has built around AI chatbots for several years across global SMB and growth stage customers today globally.

Chatbase fits small business, growth stage teams, and product teams that want an affordable AI native chatbot platform that trains on website content and knowledge sources, rather than a traditional rule based chatbot tool with limited AI capability across the chatbot program at scale today. Smaller user base relative to Zendesk and Intercom AI features. Pricing has free and published paid tiers aligned to message volume and AI features today.

KEY FEATURES

What you get out of the box

AI Chatbots

AI chatbots trained across website content sources

Knowledge Sources

Knowledge sources across AI chatbot training data

LLM Powered

Large language model across chatbot resolution workflow

No Code Setup

No code setup across AI chatbot workflow

Free Tier

Free starting plan across new SMB users

API Access

API access across AI chatbot platform today

USE CASES

Where teams put it to work

Build AI chatbots website content
Use knowledge sources chatbot training
Use LLM across chatbot resolution
Build chatbots with no code
Start free with Chatbase today
Use API across chatbot platform

Editorial Take

What we like, and what to verify

What we like
  • AI native chatbot platform built on language models
  • No code setup across the AI chatbot workflow
  • Free starting tier across new SMB customer users
What to verify
  • Smaller user base relative to Zendesk and Intercom
  • Best fit for chatbot, not full helpdesk replacement
  • Public reviews note depth varies across paid tiers

FAQ

Quick answers

DECISION TIME

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