- Strong no code conversational flow builder for marketing
- Free starting tier across new SMB customer users
- Channels across web WhatsApp and customer messaging programs
Best for
Marketing teams running conversational lead capture
Pricing
From $40/mo
Free plan
Available
SoftFinders Score
7.7 / 10
Overview
What is Landbot?
Landbot is a no-code conversational automation platform that allows businesses to build chatbots and AI-powered conversational agents for websites, WhatsApp, and messaging-based customer interactions. It uses a visual flow builder where teams can design conversation paths, collect information, qualify leads, answer customer questions, and connect conversations with business systems without requiring traditional software development.
- Visual chatbot builder: Landbot provides a drag-and-drop interface for creating conversational flows using blocks, conditions, variables, forms, and integrations. Teams can build experiences for lead generation, customer support, qualification flows, bookings, and other automated interactions.
- AI and automation workflows: businesses can combine traditional rule-based chatbot logic with AI capabilities to handle more flexible conversations while maintaining control over how automated interactions are structured.
- Messaging channels: Landbot supports conversational experiences across web chat and WhatsApp, allowing businesses to create automated customer journeys where users can provide information, receive answers, or complete guided processes.
- Business integrations: teams can connect Landbot workflows with external tools such as CRMs, databases, and automation platforms to move collected information into existing sales, marketing, and customer service processes.
Landbot is most suitable for organizations that need a visual, no-code way to build and manage conversational workflows, particularly teams focused on lead generation, customer engagement, and automated messaging experiences.
KEY FEATURES
What you get out of the box
Flow Builder
No code flow builder across web programs
AI Features
AI features across the conversational chatbot workflow
Lead Capture
Lead capture across the website conversational flow
Free Tier
Free starting plan across new SMB users
Multi Channel
Channels across web WhatsApp and customer programs
Flow Templates
Conversational templates across no code flow workflow
USE CASES
Where teams put it to work
Editorial Take
What we like, and what to verify
- Not a full helpdesk replacement for support teams
- Best fit for marketing and lead capture programs
- AI features are layered, not deeply AI native
Screenshots
A look inside
Landbot homepage screenshotAlternatives
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FAQ