Quicktext

Quicktext was rebranded as Quinta in January 2026. The current platform has expanded beyond its original hotel chatbot positioning into a hospitality data, AI, and distribution platform built around structured hotel information, the Velma guest assistant, operational AI, direct-booking workflows, and distribution of hotel data to search engines and AI environments.

1. Guest conversations and operational AI: Velma remains Quinta’s guest-facing virtual assistant, supporting hotel interactions through channels including live chat, WhatsApp, Facebook Messenger, Instagram, and WeChat in 38 languages. The newer Q-I engine behind Velma can interpret guest intent, query hotel data, select workflows, and execute 62 documented hospitality processes spanning reservations, upgrades, check-in, restaurants, housekeeping, maintenance, payments, billing, and other service requests.
2. Structured hotel data: Q-Data now structures and continuously updates more than 4,200 data points per hotel covering amenities, services, policies, reservations, rooms, dining, leisure, and other property information. Quinta’s newer Q-Channel distributes this governed data across hotel websites, OTAs, GDS, metasearch services, and AI environments, while Q-SEO uses the same information to generate multilingual structured FAQs for search and AI visibility.
3. Sales and guest automation: Q-Sales centralizes leads generated by Velma and tracks them from initial inquiry through booking, including request value, status, priority, agent notes, and conversion reporting. Q-Automate uses PMS, CRM, and conversational data to trigger pre-stay, in-stay, and post-stay messaging, upgrades, cross-sells, check-in communications, and satisfaction surveys through channels such as SMS and WhatsApp; Q-Mail handles corresponding email automation.
4. Connectivity and commercial model: Q-Connect currently documents integrations with more than 100 booking engines, 50 PMS platforms, and 30 CRM connections, alongside task-management, upselling, restaurant, and other hotel systems; APIs, CSV transfers, Zapier, and custom integrations are also supported. Quinta’s current Premium package starts at $299 per month, with pricing based on the number of hotel rooms and including Q-Data, Velma, Q-Connect, Q-Automate, Q-Sales, Q-Task, Q-Hub, Q-SEO, Q-Mail, and related services.

Quinta is most relevant to hotels and hotel groups that want guest-service automation, direct-booking support, operational workflows, and AI/search visibility built on the same structured and continuously maintained property-data layer.