Snapfix

Snapfix is a mobile-first maintenance and hotel-operations platform built around photo-based work orders and a simple red-yellow-green status system. Its current product suite spans reactive maintenance, planned maintenance, compliance inspections, asset management, room-status coordination, and AI-assisted housekeeping.

1. Work order management: staff can create tasks in seconds using a photo, video, voice input, or QR code, assign them to individuals or teams, and follow progress from red (open) through yellow (in progress) to green (completed). The visual workflow is designed for frontline teams that might otherwise rely on radio calls, paper logs, or informal messaging.
2. Preventive maintenance and assets: Snapfix Plan schedules recurring maintenance, inspections, fire walks, and other work orders with alerts and customizable checklists. Snapfix Track maintains asset registers, documents, criticality, repair and work-order history, maintenance cost, and scannable QR, barcode, or NFC identifiers for equipment such as HVAC systems, lifts, boilers, and fire-safety assets.
3. AI and housekeeping: Snapfix’s AI task creation can interpret an uploaded photo, suggest the issue title, category, assignee, tags, and room or area, reducing manual task entry. However, its newer Snapfix Recommends capability is being rolled out to customers in phases. Snapfix Housekeeping, launched in May 2026, connects to the PMS, automatically creates cleaning and inspection tasks, prioritizes rooms using arrivals and operational context, balances assignments, and provides live room-readiness visibility to housekeeping, maintenance, and front-desk teams.
4. Safety and compliance: Snapfix Comply supports scheduled fire walks, equipment and security inspections, recurring checklists, reminders, digital evidence, and full audit trails. NFC smart tags can provide proof that an inspector was physically present at a specific asset or inspection point, while photos, notes, scores, and signatures can be required as part of a checklist.

Snapfix is most relevant to hotels and facilities that want maintenance, room readiness, housekeeping, assets, and compliance managed through a visual mobile workflow that frontline staff can use without a traditional desktop-heavy CMMS process.