Tripleseat Hotels

Tripleseat Hotels is Tripleseat’s hotel-specific group sales and event management package, combining inquiries, room blocks, proposals, contracts, banquet event orders (BEOs), payments, event planning, and revenue tracking in one system. It adds hotel-specific capabilities such as PMS integrations, room blocks, and multi-day event management to the broader Tripleseat platform.

1. Group sales: Teams can capture and track inquiries, manage the sales pipeline, create branded proposals, contracts, agreements, and BEOs, collect digital signatures, and handle deposits and payment schedules from the associated event record.
2. Hotel-specific workflows: Tripleseat Hotels supports group room blocks and multi-day events and integrates with hotel PMS platforms including Mews, Stayntouch, Oracle OPERA, WebRezPro, Maestro, and Infor. Depending on the PMS integration, room-block allocations, rates, pickup, revenue, and status information can move between the systems, reducing duplicate entry while keeping sales teams informed about group-room performance.
3. Event coordination: Sales, catering, and banquet teams work from shared event information, documents, tasks, and current operational details. Tripleseat also offers floor-planning capabilities with 2D diagrams and 3D walkthroughs, allowing prospects and planners to visualize event spaces before or alongside an on-site visit.
4. Pricing and intelligence: Tripleseat uses custom pricing based on factors including event volume, number of locations, use case, and selected add-ons. Tripleseat Intelligence adds native AI that uses the venue’s event data, customers, and existing Tripleseat context to support automation and data-driven decision-making across the platform.

Tripleseat Hotels is most relevant to hotels with meaningful group, catering, or event business that want room blocks, event sales, contracts, payments, BEOs, and banquet coordination connected to the same workflow. Buyers should evaluate PMS compatibility, event volume, portfolio complexity, required add-ons, and how much of the sales-to-operations process they want to manage inside Tripleseat.