Zendesk
Established customer support and helpdesk platform
SF Score
SF Score editorial score across features, ease, and value. Learn more →
CATEGORY GUIDE
Best AI Customer Support Software
Compare AI tools for AI Helpdesk Software, and AI Chatbot Software.
EDITOR'S PICKS
Four editor-selected tools to consider
Hand-picked for category fit, not popularity
Intercom
Customer messaging platform with Fin AI
SF ScoreSF Score editorial score across features, ease, and value. Learn more →
Salesforce Service Cloud
Enterprise customer service with Einstein Agentforce
SF ScoreSF Score editorial score across features, ease, and value. Learn more →
4 
Freshdesk
Customer support helpdesk with Freddy AI
SF ScoreSF Score editorial score across features, ease, and value. Learn more →
Showing 1-17 of 17 tools, plus the 4 editor’s picks above
HubSpot customer support platform with AI
Customer support platform for SMB teams
Enterprise customer service management platform
Shared inbox customer communication platform
Shared inbox platform with practical AI
Ecommerce customer support platform with AI
Customer support platform with Zia AI
AI heavy customer service automation platform
Customer support helpdesk for SMB teams
Gmail focused shared inbox helpdesk platform
AI customer messaging chatbot platform SMB
AI heavy developer chatbot agent platform
Customer support helpdesk with AI assistance
Customer service platform with AI features
AI native chatbot platform on LLMs
No code conversational chatbot flow builder
Ecommerce customer support and messaging platform